Shipping & Order Processing


As the majority of our jewelry is made to order, please allow us 1-5 business days to fulfill your order prior to shipping. 



United States

We offer free USPS First-Class shipping on US orders above $75. The following domestic shipping options are available:

Shipping Type

Estimated Delivery


USPS First-Class

3-5 business days*


FedEx 2Day

2 business days


 * These estimated delivery time frames are not guaranteed and actual shipping time depends on USPS

International Shipping

We offer free standard shipping on Canadian orders above $100 and above $150 on all other international orders.

The following shipping options are available for international orders:

  • Standard: Combined carrier - USPS (First Class)/Asendia/Local mail service in your country (7-30 business days)**
  • Expedited: UPS Worldwide Saver (1-5 business days)*

Please note that buyers are responsible for any customs and import taxes that may apply. The amount varies by the destination country.

*If your ship-to country is not listed as an option during checkout, please contact us! If your address is located in a UPS Extended Area (remote), we reserve the right to change the shipping method due to UPS surcharges - we will contact you. 

**The estimated delivery time frame is not guaranteed and it may take longer, i.e. when the package is held in customs. Actual shipping time depends on the carrier and chosen shipping method.


Ayou Jewelry is not responsible for lost or stolen packages after we handed the package to the carrier, and the buyer is fully responsible for any loss or damage to these items.



We gladly accept cancellations and changes if the buyers contact us within 1 hour of purchase. 



By shopping on, buyers agree to the terms & conditions above.